This policy covers English Talk Pro bought on our website (englishtalk.app) through Razorpay. Purchases made inside the Android app are handled by Google Play under Google Play's refund policy.
Website Pro is a one-time payment of ₹499 for 30 days of Pro access. It is a digital service: there is nothing to ship.
Pro is activated instantly on the browser/device you paid from, as soon as Razorpay confirms the payment. If your payment succeeded but Pro is not active within 30 minutes, email us with your payment ID and we will activate it or refund you in full.
Website Pro does not auto-renew, so there is no subscription to cancel. It simply ends after 30 days unless you choose to buy it again.
Email info@2bytes.in with the Razorpay payment ID (it is in the payment confirmation from Razorpay) and the date of payment. We reply within 2 working days.
Approved refunds are issued to the original payment method through Razorpay within 5-7 working days. Your bank may take a few more days to show it.